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Legal & Policies

Ocean Revealed is built on curiosity, discovery, and trust. The information below explains how we manage our website, protect your privacy, govern our content, and operate our services. We believe in being transparent with our community, and these policies help ensure a safe and positive experience for everyone.

Refund Policy

Legal & Policies

 

Questions? Contact us at info@oceanrevealed.com

 

Last updated: June 21, 2026

 

This Legal & Policies document governs your access to and use of Ocean Revealed, including our website, newsletters, podcasts, videos, memberships, communities, merchandise, digital products, educational resources, social media channels, and related services.

 

Throughout this document, "Ocean Revealed," "we," "our," and "us" refer to Ocean Revealed and any related d/b/a operations conducted under the Ocean Revealed brand.

 

By accessing or using any Ocean Revealed service, you agree to be bound by these policies.

 

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## 1. Privacy Policy

 

Ocean Revealed respects your privacy and is committed to protecting personal information.

 

We may collect information you voluntarily provide, including:

- Name

- Email address

- Membership account information

- Billing information

- Contact form submissions

- Survey responses

- Community participation data

 

We may automatically collect:

- IP address

- Device information

- Browser information

- Website activity

- Referral sources

- Analytics data

- Approximate location data

 

Information is used to operate services, communicate with users, improve content, process purchases, provide memberships, and maintain security.

 

Ocean Revealed does not sell personal information.

 

## 2. Newsletter & Email Communications

 

Subscribers may receive newsletters, episode notifications, educational content, promotions, membership information, product announcements, surveys, and community updates.

 

Newsletters and broadcast emails are sent through MailerLite. Automated and transactional messages, such as account, membership, and billing notifications, are handled through Wix.

 

Subscribers may unsubscribe from marketing emails at any time through the unsubscribe link included in those emails. Some account and transactional messages are necessary to operate your membership and may continue while your account is active.

 

## 3. Cookies, Analytics & Tracking Technologies

 

Ocean Revealed uses cookies, pixels, tags, analytics tools, and similar technologies to:

- Operate the website

- Improve performance

- Understand audience behavior

- Personalize user experiences

- Improve marketing effectiveness

- Prevent fraud and abuse

 

Services may include Wix Analytics, Google Analytics, Meta tools, and successor technologies.

 

## 4. Third-Party Services

 

Ocean Revealed may utilize third-party services including:

- Wix

- MailerLite

- Buzzsprout

- YouTube

- Spotify

- Apple Podcasts

- Facebook

- Instagram

- LinkedIn

- TikTok

- Payment processors

- E-commerce providers

 

These providers operate under their own policies.

 

## 5. Premium Memberships

 

Ocean Revealed may offer premium memberships providing access to exclusive content, newsletters, events, downloads, educational resources, community spaces, and additional benefits.

 

Membership benefits, pricing, features, and availability may change without notice.

 

Ocean Revealed reserves the right to suspend or terminate memberships for policy violations.

 

## 6. Payments, Billing & Refunds

 

Payments are processed through third-party payment providers. Paid memberships renew automatically until canceled.

 

Membership payments are final and non-refundable, including any unused portion of a billing period, except where a refund is required by law or in the case of a billing error. Full details are set out in our Refund and Cancellation Policy in Section 7 below.

 

Physical merchandise returns, where offered, are handled separately. Digital products and downloads are non-refundable once accessed or downloaded.

 

## 7. Refund and Cancellation Policy

 

**Overview**

 

All membership payments to Ocean Revealed are final. We do not offer refunds for membership fees, including any partial or unused portion of a billing period. You can cancel at any time to stop future billing, and you keep access through the end of the period you have already paid for.

 

**Canceling your membership**

 

You can cancel anytime from your account. There is no cancellation fee and no contract. When you cancel, your membership stays active through the end of your current paid period, and you will not be charged again after that.

 

**Monthly plans**

 

Monthly memberships renew each month until you cancel. Cancel before your next billing date to avoid the next charge. The current month is not refunded.

 

**Annual plans**

 

Annual memberships are paid in full for twelve months. You can cancel anytime, which stops your membership from renewing at the end of the year. We do not prorate or refund unused months on an annual plan.

 

**Free membership**

 

The Shoreline tier is free. There is no charge and nothing to refund.

 

**Renewals**

 

Paid memberships renew automatically until canceled. Your plan renews at the price shown at the time of renewal unless we notify you of a change in advance.

 

**Billing errors and access problems**

 

If you were charged in error, charged twice, or could not access what your tier includes due to a problem on our end, email us at info@oceanrevealed.com within 14 days of the charge and we will make it right. Approved refunds are returned to your original payment method, typically within 5 to 10 business days.

 

**Your statutory rights**

 

Nothing in this policy limits any rights you have under the laws of your own country, including cooling-off or withdrawal rights available to consumers in the European Union and the United Kingdom. Where those rights apply, they take precedence over this policy.

 

## 8. Merchandise & Digital Products

 

Ocean Revealed may sell physical merchandise, photography prints, apparel, educational products, digital downloads, courses, memberships, and related products.

 

Product descriptions are provided in good faith but may change without notice.

 

## 9. Donations

 

Ocean Revealed may accept voluntary donations that help fund our storytelling, production, and conservation focus. Because donations are gifts and not a purchase of products or services, they are non-refundable. If you believe a donation was made in error or you were charged incorrectly, email info@oceanrevealed.com within 14 days and we will look into it.

 

Ocean Revealed is a media brand and not a registered nonprofit, so donations are not tax-deductible.

 

## 10. Educational & Informational Disclaimer

 

Ocean Revealed provides educational and informational content relating to marine science, conservation, wildlife, diving, exploration, travel, photography, ecology, sustainability, and ocean-related subjects.

 

Content should not be relied upon as professional:

- Legal advice

- Medical advice

- Financial advice

- Diving instruction

- Scientific consultation

- Conservation management guidance

- Emergency response guidance

 

Users remain responsible for their own decisions and actions.

 

## 11. AI Content Disclosure

 

Ocean Revealed may utilize artificial intelligence tools to assist with research, editing, workflow automation, image generation, transcription, translation, brainstorming, and content production.

 

Human review remains part of our publication process.

 

## 12. Affiliate Disclosure

 

Ocean Revealed may participate in affiliate programs.

 

If users purchase products through affiliate links, Ocean Revealed may receive commissions at no additional cost to the purchaser.

 

Affiliate relationships do not determine editorial opinions.

 

## 13. Sponsorship & Advertising Disclosure

 

Ocean Revealed works with sponsors and advertising partners who help fund our podcasts, videos, newsletter, and other content. Sponsored content may appear as host-read mentions, audio or video placements, newsletter features, social posts, website placements, or community features.

 

We disclose paid sponsorships clearly. Sponsorship supports our work but does not control our editorial decisions. We keep full editorial control over what we cover and how, and we decline or end partnerships that conflict with our conservation mission and brand values.

 

Sponsors do not receive access to member personal information as part of a sponsorship.

 

## 14. Intellectual Property Rights

 

All content owned by Ocean Revealed is protected by copyright, trademark, and intellectual property laws.

 

Protected content includes:

- Logos

- Branding

- Articles

- Videos

- Podcasts

- Photography

- Graphics

- Educational materials

- Newsletters

- Downloads

- Membership content

 

No content may be copied, reproduced, distributed, republished, or commercially exploited without written permission.

 

## 15. User Generated Content

 

Users may submit comments, suggestions, photographs, videos, messages, reviews, and community contributions.

 

By submitting content, users grant Ocean Revealed a worldwide, non-exclusive, royalty-free license to display, reproduce, distribute, and use such content in connection with our services.

 

## 16. Community Guidelines

 

Users may not:

- Harass others

- Post hate speech

- Spam communities

- Impersonate others

- Upload malicious content

- Violate intellectual property rights

- Promote unlawful activity

 

Ocean Revealed reserves the right to remove content and restrict access.

 

## 17. Copyright & DMCA Policy

 

Copyright holders who believe content infringes their rights may submit notices containing:

- Identification of copyrighted work

- Location of allegedly infringing material

- Contact information

- Good-faith statement

- Authorized signature

 

Requests should be sent to info@oceanrevealed.com.

 

## 18. Data Security

 

Reasonable safeguards are implemented to protect personal information. No security system is perfect, and absolute security cannot be guaranteed.

 

## 19. Data Retention

 

Information may be retained as long as necessary to:

- Provide services

- Maintain memberships

- Process purchases

- Comply with laws

- Resolve disputes

- Protect Ocean Revealed rights

 

## 20. International Users, EU & UK Data Rights

 

Users located outside the United States acknowledge that information may be processed in the United States.

 

Where applicable, including for users in the European Economic Area and the United Kingdom, you may have the right to request:

- Access to your personal information

- Correction of inaccurate information

- Deletion

- Restriction of processing

- Data portability

- Withdrawal of consent

- Objection to processing

 

Users in the European Economic Area and the United Kingdom also have the right to lodge a complaint with their local data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).

 

To exercise any of these rights, contact info@oceanrevealed.com.

 

## 21. US State Privacy Rights

 

Residents of certain US states, including California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive consumer privacy laws, may have rights regarding their personal information. Depending on your state, these can include the right to:

- Know what personal information is collected and how it is used

- Access your personal information

- Correct inaccurate information

- Request deletion

- Opt out of the sale or sharing of personal information

- Opt out of certain targeted advertising

 

Ocean Revealed does not sell personal information. To exercise any rights available to you, contact info@oceanrevealed.com.

 

## 22. External Links

 

Ocean Revealed may link to third-party websites and services. We are not responsible for third-party content, policies, or security practices.

 

## 23. Limitation of Liability

 

To the fullest extent permitted by law, Ocean Revealed shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from use of its services.

 

## 24. Changes to These Policies

 

Ocean Revealed may revise these policies at any time. Updates become effective upon publication.

 

## 25. Contact Information

 

Ocean Revealed

 

Email: info@oceanrevealed.com

 

For privacy requests, copyright notices, membership inquiries, and legal questions, contact the address above.

 

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Our Code of Conduct can be found here: Code of Conduct https://www.oceanrevealed.com/code-of-conduct

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